Terms & Conditions

Terms & Conditions

The following terms and conditions apply to all orders for the purchase of goods from nutritionband.com

You may only place an order for goods if you agree to these terms and conditions. By placing an order you are deemed to have accepted these terms and conditions as governing your order.

This does not affect your statutory rights as a consumer.

Purchasing

When you submit your order you are allowing nutritionband.com to use your personal details to fulfil your order. In the event of a problem with your order we will communicate with you via e-mail or telephone.

The supply of goods from this site is subject to availability and it is not always possible for us to inform you at the time you place your order whether the goods you want are still available for purchase. We will endeavour to complete your order within 7 working days, or we will email you.

You warrant that the Personal Information which you are required to provide when you are checking out your items is true, accurate, current and complete in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. We will not share your information with any other companies except where it is required to fulfill your order or in order for ourselves or a third party marketing agency to use your name and email address for the sole purpose of sending our emails.

Packing and Postage

Package and UK postage costs are included in the price of all online shop goods. For all non-UK purchases an additional charge of £4 is made for deliveries to the EU and £7 for all non-EU deliveries. These costs are shown at Checkout, before a commitment to payment is made.

Guarantee

We always try ensure that the products we sell will provide you with great service.

In the unlikely event that something goes wrong with a product you have purchased from us, we will always work with you to resolve the matter as quickly as possible. It is our policy to repair or replace items should a problem arise.

We will accept items back for a refund of the initial purchase cost of the item (excluding the post and packing charge) if the item is unused and provided that we are notified of your intention to return the item within two working days after you receive the item. We only return the cost of the items returned excluding the original post and packing charge. You are responsible for any postal charges incurred when returning the item to us. Refunds are only issued once the items have been received by us. We recommend you use a tracked or "signed for" postal service to ensure that you have proof that we have received the items back. Please contact us to discuss the items you want to return.

We will respond as soon as possible (usually within 1 working day).

Copyright

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

The contents of this site are the property of nutritionBAND and Nutrition A-Z and are protected by the UK and international copyright laws. These contents include but are not limited to the following: web site design, graphics, text, visual clips, audio clips, logos and button icons, including the selection and arrangement thereof. 

Permission is granted to electronically copy and to print in hard copy for the purpose of placing an order. Any other use of this website without the prior permission of nutritionBAND and Nutrition A-Z is strictly prohibited. The following are therefore expressly forbidden unless written consent is given: reproduction for any other purpose than those referred above, modification, distribution, transmission, broadcast republication, downloading or uploading of any part of this website.

nuritionBAND shall hold responsibility for the accuracy of the information they publish and neither the Scheme Operator nor the Scheme Owner shall have any responsibility whatsoever for costs, losses or direct or indirect damages or costs arising from inaccuracy of information or omissions in information published on the website on behalf of the nutritionBAND.

We reserve the right to:
  • modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or
  • change the conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the website.

Disclaimers

nutritionBAND provides this website on an “as is” basis and makes no representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products contained within it. This includes, without limitation, warranties of merchantability and fitness for purpose.

nutritionBAND does not represent or warrant that the information contained within this website is accurate, complete or current. Prices and availability are subject to change without notice.

nutritionBAND does not necessarily recommend or endorse any specific diets, tests, physicians, products, procedures, opinions, or other information that may be mentioned in this Site.

The views or opinions expressed regarding any specific diets, tests, physicians, products, procedures, opinions, or other information do not necessarily represent those of the nutritionBAND

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your shopping account and/or your personal information.

Links

nutritionBAND encourages links to our website where such links would help communicate valuable information to people in the food industry, the pharmaceutical industry, healthcare professionals, educational institutions and other interested parties.

The nuritionBAND may not be used without prior written permission. We reserve the right to request the removal of any link. A link to the Site must not be used to imply nutritionBAND endorsement of third party sites, related products or services.

You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources

Contact and office hours

9.30am – 5.00pm Monday to Friday.

Payment security

When you place an order with us the order is processed via PayPal Sage Pay. When submitting your order you are confirming to purchase goods and allowing nutritionBAND to use your personal details for the purpose of supplying goods.

Data protection

We protect details of customers as required by UK Data Protection Acts 1984 and 1988, we follow strict security procedures in disclosure of information that you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose information to you.

We advise you to print and keep a copy of these terms and conditions for your records.
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